Privacy Policy

Last updated: June 2025

1. Who We Are

Coffeesoft ("we", "us", or "our") operates the website coffeesoft.ca. This policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Canadian privacy law (PIPEDA).

2. Data We Collect

  • Contact form submissions: name, email address, message.
  • Analytics data: anonymised page views, device type, and referral source — collected via Google Analytics only after you give consent.
  • Cookies: a single first-party cookie to store your GDPR consent choice.

3. Legal Basis for Processing (GDPR)

  • Consent — analytics cookies (you can withdraw at any time).
  • Legitimate interest — responding to contact form enquiries.

4. How We Use Your Data

  • To respond to your enquiries.
  • To improve our website through aggregated analytics.
  • We do not sell or share your data with third parties for marketing purposes.

5. Google Analytics

If you accept cookies, we use Google Analytics 4 to collect anonymised usage data. Google may transfer data to servers outside the EU/EEA. See Google's Privacy Policy for details. You can opt out at any time by clicking "Decline" in the cookie banner or clearing your browser cookies and declining on your next visit.

6. Data Retention

Contact form data is retained only as long as necessary to fulfil your request. Analytics data is retained for 14 months in Google Analytics.

7. Your Rights (GDPR)

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for analytics at any time.
  • Lodge a complaint with your national data protection authority.

To exercise any of these rights, email us at privacy@coffeesoft.ca.

8. Cookies

Name Purpose Expires
coffeesoft_gdpr_consent Stores your cookie consent choice localStorage (no expiry)
_ga, _ga_* Google Analytics — anonymised usage tracking 2 years (only set with consent)

9. Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top will reflect any changes.

10. Contact

Coffeesoft
Email: privacy@coffeesoft.ca